Most orders will be shipped as soon as they are verified however, some orders will have delays do to availability and/or verification. All shipping times are business days, Monday thru Friday. The average size and weight of typical 750ml, 1.0L, 1.75L bottles (5lbs-12lbs) and items with special packaging will require additional shipping costs and we will contact you if there is any difference.ġ3. All shipping prices are estimates and are based on your destination. And TOBACCO products additional 45.13% excise tax which will be added after checkout.ġ2. All California residents are subject to 8.25% sales tax on taxable product. These returned products will be subject to a 10% restocking fee and freight, plus a $15.00 return shipping fee.ġ1. The shipping companies will make a few attempts to deliver your order before returning your order to our store. YOU CAN NOT RETURN SPIRITS (TEQUILA, MEZCAL, WHISKEY, ETC.) FOR ANY REASON.ġ0. After 30 days we will no longer accept or amend orders. You have 30 days from the date you received your product to contact us about damages, leaks, cracks, or others reasons. The shipping costs will NOT be refunded for ANY REASON. Returned products will be subject to a 10% restocking fee and freight. No returns will be accepted without prior approval. LEAKS ARE NOT COVERED OR CONSIDERED DAMAGE as there is in no way we can guarantee there will be no leaks, and no one can, especially as some bottles are hand made and do not have screw cap tops, but please let us know if there is significant leakage and we will do our best to resolve the issue and let the distilleries in Mexico knows to improve.ĩ. Please note that damaged products must be returned to us to receive refund, so DO NOT throw out the product. Should any products be damaged during shipping please contact us by email with pictures of the damage product. We try our best to pack our products as safely as possible and damage rarely happens. This also includes areas currently under a natural disaster warning (e.g. In certain circumstances, we will hold shipment of item pending weather extremes, regardless of shipping option chosen. We strongly recommend and can arrange next day air freight for these items. Some products (such as wines and spirits) might be weather sensitive to extreme heat and cold. All products are sold in California, with TITLE passing to the buyer in California.ħ. Old Town Liquor will arrange shipment on behalf of the buyer, to an address furnished by the buyer that will not subject the seller to any sort of legal actions, or if there is any taxes impose by the state where is the delivery address.Ħ. Delivery carrier will require proof of age and an adult signature.Ĥ.Products cannot be shipped to a APO, FPO, PO Box or international (except in countries where shipping wine/spirits/tobacco is legal and permitted).ĥ. No purchase of alcoholic beverages or tobacco products will be made to any person under the age of 21. We prefer to ship to a business address.ģ. Insurance is included with the shipping fees for all shipments.Ģ. Each individual accepts full responsibility for their state verification.ĭrinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. Please check with your appropriate agencies. Each state or county has their own laws and regulations related to these products. Non-California residents are responsible for determining if their state or county laws allow wines, spirits or tobacco products to be shipped into their state or county. We apologize for any inconvenience and thank you for your patience. These unforeseen circumstances may delay your package. The overwhelming demand has put a strain on shipping carriers throughout the country. Due to the on going pandemic, more consumers are purchasing online this year.
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